Dante Labs Reviews

My results came back quickly, faster than I was expecting.

I was expecting the whole return thing to be a tiny disaster, but it was super easy. The process was simple, quick, and way less dramatic than I had braced myself for.

I was a little unsure about sending my sample from overseas, but it ended up being straightforward. The kit got to me without any issues, and the return tracking updated in a way that felt normal to me. It did take a few days, but nothing seemed off or concerning. From my experience, the international shipping felt reliable, and I’m happy with how it went...

I tried Dante Labs mainly for the health insights, and some of it was genuinely interesting. My sister and I went through a few of the results together, and it did help me understand certain potential risks a little better, so I wouldn’t say it was a waste.
That said, a lot of the information felt general, and I still ended up googling things or asking my doctor what they actually meant. For the price, I was hoping for clearer explanations and more practical guidance. Overall it was okay, just not as useful as I expected.

I tried using dantelabs.com and it was frustrating. The pages were slow, some buttons just didn’t seem to do anything, and I had to dig around way too much to find simple info. The whole layout felt kind of messy and unclear. After a while I just gave up. That was it...

i mean, my experience with Dante Labs was fine overall, but the communication felt a bit hit or miss.
Some of the emails I got were clear enough, so it wasn’t like I was totally in the dark, but the replies definitely took longer than I expected. I ended up checking back a couple of times just to figure out what was happening with my order.
It wasn’t a terrible experience, but it wasn’t exactly smooth either. I think more regular updates would make a big difference so customers don’t feel like they’re left guessing.

I got my results back and... the report was easy to follow. A couple parts made me pause for a minute, but overall it was laid out well and didn’t feel too confusing.

I can only speak for my own order, but my Dante Labs promo code went through at checkout and the discount stayed on the final total. I didn’t run into any weird surprises, and the whole thing was easy overall...

From what I remember, the price at Dante Labs seemed okay when I placed my order, but looking back I’m not sure it felt like the best value. The test was definitely interesting, and I was curious to see the results, but it still felt a little pricey for what I actually got back. I wouldn’t say it was a bad experience, just not something that really wowed me. If I were doing it again, I’d probably hold off until there was a discount.

The account portal works fine overall. It’s, uh, easy to get around, though it does run a little slow sometimes.

It got here a little quicker than I was expecting, I think. No complaints on the delivery

I activated my Dante Labs test kit online it was mostly straightforward. The code went through right away, the steps were clear enough, and I didn’t run into anything ridiculous like errors or confusing pages.
The only thing was that I had to double-check a few details before submitting because I wasn’t totally sure if I’d missed something. But overall, it worked fine and wasn’t a big deal.

I got clear status emails while my sample was being processed, so I never felt like I was left wondering what was going on. The whole thing was simple and smooth!

I had an issue with my order and, i was frustrated at the start. From my side, it felt like something that should’ve been simple, so I wasn’t thrilled about having to follow up. That said, Dante Labs support did get back to me, and after a bit of back and forth, they explained what was happening and helped get everything fixed. They stayed polite the whole time, which I appreciated. It wasn’t instant, but in the end the problem was resolved and I’m happy with how it turned out.

The order tracking was reliable, and I could usually see where my package was, but it did update a little slowly sometimes.

I got my DNA results back from Dante Labs and honestly... they lined up well with things I already knew from my family history. Some of the health info was surprisingly spot on too, which I wasn’t really expecting. It did take a while to get everything back, but for me, the accuracy made it feel worth it.

Support was really helpful!!! I reached out not expecting much, but they got back to me quick and helped me sort things out without any hassle!!

I ordered my kit from dantelabs.com and expected the sample part to be more of a hassle, like maybe they’d make it sound simple but leave out a few details so you’d have to figure it out yourself. But the instructions were clear, and I never really felt stuck or unsure about what to do.

Packing it back up was quick too, probably around 10 minutes total. I kind of assumed there’d be some messy or overcomplicated step hidden in there, but it was all smooth and low-stress.

My refund did take a bit longer than I expected, but it was handled properly in the end. I appreciated that everything was resolved, so I’d say it was a trustworthy experience overall, just a little slow.

I tried Dante Labs, but I just didn’t feel comfortable with the privacy side of it. Since it’s genetic data, I expected everything to be really clear upfront. Instead, the info felt hard to find, so I ended up feeling unsure about what happens to my data. Maybe they handle it fine, but because I couldn’t easily understand it, I don’t feel confident using them again.